Shipping policy

📦 Shipping & Delivery

FREE U.S. Shipping on orders over $200

FREE Canada Shipping on orders over $500

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🇺🇸 U.S. Shipping

 

USPS First Class – $8.95

2–10 business days

USPS Priority – $14.95

2–3 business days

UPS options available at checkout

Rates automatically calculated

 

Free shipping is sent via USPS First Class Mail.

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🇨🇦 Canada Shipping

USPS First Class – $21.95

10–21 business days

USPS Priority – $34.95

8–14 business days

DHL & UPS available at checkout

Rates calculated automatically

Free shipping on orders $500+

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🌍 International Shipping

USPS First Class – $27.95

Delivery times vary (typically 21–30+ days)

USPS Priority – $44.95

10–14 business days

DHL Worldwide available at checkout

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🚨 Customs, Duties & Responsibility

• Please note that import duties and taxes vary by country and are the responsibility of the recipient.

• Shipping fees are non-refundable

•  All fine jewelry is shipped fully insured & require signature on delivery. Jugar N Spice is not responsible for delays or stolen packages once marked delivered.

• Refused packages will be refunded minus any return shipping & import fees if applied.

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📫 Lost or Stolen Packages

If your tracking says “delivered” but you haven’t received it, please contact your courier directly.

We are not liable for stolen packages.

For extra security, select DHL / UPS or any method with insurance/signature at checkout.

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⏱ Order Processing

Orders ship within 1–3 business days (excludes weekends & holidays). Custom orders may require up to 2-3 weeks to ship.

You’ll receive tracking updates via email once your order ships.

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💌 Questions?

We’re here to help — email us anytime at info@jugarnspice.com

XO,

Jugar N Spice